Privacy Policy
Effective Date: 03/04/2025
Thank you for choosing to be part of our community at BoraSora. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our mobile application BoraSora available on the Android Play Store. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.
1. Information We Collect
A. Personal Information
- Account Registration: When you register for an account, we may collect personal information such as your name, email address, date of birth, and contact details.
- Event Creation: Information related to event creation, including event names, descriptions, location, date/time, and any details you provide for ticketing and admission management.
- Payment and Ticketing Data: If you engage in transactions, we collect billing information and transaction details to process payments securely.
- Video Uploads: When uploading videos or clips to promote your events, metadata (such as video title, description, upload date, and device information) may be collected.
B. Non-Personal Information
- Usage Data: We collect data on how you access and use the App, including your IP address, device type, operating system, and usage patterns.
- Cookies and Similar Technologies: We may use cookies or local storage to enhance user experience and track usage trends.
2. How We Use Your Information
A. To Provide and Improve the App
- Account Management: To create and manage your account.
- Event Management: To enable you to create, promote, and manage events, including ticketing and admission.
- Video Services: To facilitate the upload, storage, and sharing of video content.
- Customer Support: To respond to inquiries and provide technical assistance.
B. To Ensure Security and Prevent Unauthorized Access
- Access Control: Implementing measures to prevent unauthorized access, such as secure authentication and encryption, especially to stop individuals from ‘crashing’ events without proper ticket purchase.
- Monitoring and Analytics: To detect and prevent misuse of the App and ensure that only authorized users participate in paid events.
C. For Legal and Regulatory Compliance
- Age Verification: To comply with age-related legal requirements. We implement age verification measures and require users to confirm they meet the minimum age criteria for using the App.
- Law Enforcement Requests: In cases of suspected illegal activities, we may be required to disclose information in response to a valid legal request.
3. Data Sharing and Disclosure
A. Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating the App, processing transactions, or performing analytics. These providers are contractually obligated to safeguard your data and are prohibited from using your information for any other purposes.
B. Legal Requirements
We may disclose your information if required by law or in the good faith belief that such action is necessary to:
- Comply with legal obligations.
- Protect and defend our rights or property.
- Prevent or investigate potential wrongdoing in connection with the App, including misuse, exploitation of features, or prohibited content.
C. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant third party, with continued protection as per this Privacy Policy.
4. User Rights and Control
A. Access and Correction
- Access: You have the right to access the personal information we hold about you.
- Correction: If any of your information is inaccurate or incomplete, you can request corrections.
B. Deletion and Opt-Out
- Account Deletion: You may request that your account be deleted, and we will remove your personal data in accordance with applicable laws.
- Opt-Out Options: Where applicable, you may opt out of marketing communications and certain data collection practices through your account settings.
C. Data Portability
Subject to legal requirements, you have the right to request a copy of your data in a structured, commonly used, and machine-readable format.
5. Specific Provisions for App Features
A. Age Restrictions
- Verification Measures: We require users to confirm their age upon registration. Users below the legal age (as defined by your jurisdiction) are restricted from accessing certain functionalities of the App.
- Parental Controls: In compliance with laws protecting minors, we may offer parental control features and restrict certain interactions for users under the specified age.
B. Preventing Unauthorized Access
- Secure Transactions: Payment processing is conducted using industry-standard encryption and secure authentication protocols to ensure that only legitimate ticket holders gain access to events.
- Access Control: We monitor access patterns and enforce security measures to prevent unauthorized entry or “crashing” of events without proper payment.
C. Misuse of the App
- Prohibited Activities: The App strictly prohibits the use of its features for nudity, criminal activity, or any behavior that violates community standards or applicable laws. Users are warned that any such misuse may result in immediate suspension or termination of their account.
- Reporting Mechanism: A reporting feature is provided within the App to allow users to flag inappropriate content or behavior. Reports will be reviewed promptly, and necessary actions will be taken.
D. Video Content Misuse
- Content Guidelines: Users are required to adhere to content guidelines when uploading videos. Prohibited content includes but is not limited to:
- Explicit nudity or sexually explicit content without proper warnings.
- Content that promotes criminal activities or harassment.
- Copyrighted material used without permission.
- Moderation and Enforcement: We reserve the right to remove video content that violates these guidelines. Repeat offenders may face permanent bans from using the video upload feature.
- User Responsibility: Users remain responsible for the content they upload, and they agree not to upload any content that is illegal or infringes on any third party's rights.
E. Exploitation of App Features
- Prevention of Loopholes: The App is designed with safeguards to prevent exploitation. Users found attempting to abuse the App’s functionalities—such as manipulating event listings or bypassing payment protocols—will have their accounts suspended or terminated.
- Monitoring and Auditing: Regular audits and automated monitoring tools are employed to detect unusual activities that may indicate the exploitation of app features.
6. Data Storage and Security
A. Data Storage Practices
- Secure Servers: Your personal data is stored on secure servers with access limited to authorized personnel.
- Encryption: We use industry-standard encryption to protect data during transmission and storage.
B. Retention Period
- Retention Policy: Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
- Data Deletion: Once your data is no longer required, it is securely deleted or anonymized.
C. Security Measures
- Regular Updates: The App is regularly updated with the latest security patches.
- Incident Response: In the event of a data breach, we have established procedures to notify affected users and take remedial actions in accordance with applicable legal requirements.
7. Compliance with Legal Frameworks and Industry Standards
We are committed to complying with all applicable data protection laws, including but not limited to:
- The General Data Protection Regulation (GDPR) for users in the European Economic Area.
- The California Consumer Privacy Act (CCPA) for users in California.
- Other local and international privacy and data protection regulations.
Our practices are aligned with industry standards and best practices to ensure a high level of data protection and user privacy.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When changes occur, we will post the revised policy within the App and update the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.